Sprinto

Privacy Policy

Sprinto Bot (the Service) is a Discord app provided by Pengo Wray (I, We) and is intended for use as is. The Service is provided to users without any guarantees, warranties, or promises of additional support or updates. Users are expected to accept the app as is, with any existing features, limitations, or bugs. If there are issues or desired features, there is no obligation on the part of Pengo Wray to make changes or improvements. Essentially, the app is offered without any commitment to further development or maintenance. See the terms of service for more information.

This page is used to inform visitors and users regarding my policies with the collection, use, and disclosure of Personal Information. Privacy is important to me. I understand the importance of privacy. I am committed to transparency of these policies.

If you choose to use this Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that I collect is used for providing and improving the Service. I will not use or share your information with anyone except as described in this Privacy Policy.

Use of Your Personal Data

  • To enable sprinting with others on Discord using Sprinto’s features.
  • To improve our Services.
  • To provide and maintain our Service, including monitoring its usage.
  • To enhance the Services for analysis and reporting purposes and to provide technical support or answer your questions, including the data used to record any failures in our provision of the Services. Therefore, we can report such interruptions.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered Discord user.
  • For the performance of a contract: the development, compliance, and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You through Discord, Patreon, Ko-Fi, or email, or other equivalent forms of electronic communication.
  • To provide You with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.
  • We do not share or sell your personal information for advertising or marketing purposes.

Website visitors

For the sprintobot.com website:

  • I don’t collect personal information through this website.
  • No information is sold to third-parties.
  • Local logs are not kept.
  • The website is hosted on GitHub Pages. GitHub processes visitors’ IP addresses under its own privacy statement (see GitHub).
  • Google Analytics is used: The website does not use Cookies directly, however Google Analytics is employed on this site with standard settings. Google Analytics stores Cookies in the browser to track site usage. Analytics information is used to monitor the overall site usage and to help target improvements.
  • If you do not agree to be tracked by third-party cookies, please disable third-party cookies in your browser (or use other means to block Google Analytics). You will still be able to access all information and functionality of the web site with cookies disabled.

Discord users of Sprinto Bot

Data Collection and purpose

Data I collect when you use Sprinto:

  • Your Discord user ID, username, display name and server nickname: to record your sprints and settings, and to show your name in Sprinto’s replies. Sprinto stores one server nickname for you: the one from the server where it last saw you.
  • Your timezone, if you set one with /timezone: for sprints that start or end at a clock time, such as at 14:30. /timezone none clears it.
  • Your personal settings: your last word count (used when you join with same), how many chimes may mention you (Max chimes), and which quotes and phrases you have been shown recently, so that they don’t repeat.
  • Sprint history: used for scoreboards and for overall statistics.
    • For each sprint: the server and channel, the start time, the length, how the sprint ended, the sprint command as typed, the channel’s and server’s default sprint settings at the time, the round number and totals for a chain sprint, and the votes in any vote to cancel it.
    • For each person in the sprint: their word count, starting count and rank, when they joined and in what order, whether they reported a count, their last update, and how they gave each count.
    • If a late word count changes a posted scoreboard, the earlier version of the results is kept too.
  • Scoreboards: for each scoreboard Sprinto posts, its message ID, its emoji theme, the quote shown on it, and which writers on it were supporters. Used to update or clean up a posted scoreboard later.
  • Ping lists: for each channel, who is signed up to be pinged at the start of sprints, for how many sprints or always, and when each person was last pinged. Sprinto checks with Discord whether the people on a ping list are still in the server, and takes anyone who has left off the list.
  • Tasks (closed beta, in some servers): when you join a sprint with a task, such as /join todo washing up, Sprinto stores the task label (up to 20 characters, shown on the scoreboard), any private detail you add after a colon (never posted), folder names, goals and progress, and a record of each task in each sprint.
  • Feedback: /feedback posts your message anonymously on the support server. Sprinto stores your message, who sent it, the server and channel it was sent from, the message IDs, and my reply, so that my reply can reach you.
  • Moderation records: when a Sprint Admin uses Clean up these results to take a task label off a posted scoreboard, Sprinto stores the old label, the new label, whose task it was, and who removed it. Only I can see these records. When a Sprint Admin takes a quote off a scoreboard, Sprinto stores who removed it, the server, and the quote. When someone reports a quote, Sprinto stores who reported it, the server, channel and message, the reason they picked, and any note they added.
  • Servers: once a day, for each server Sprinto is in, the server ID and name, Discord’s approximate member count, the number of channels, the server owner’s user ID, and when Sprinto joined the server. Used to identify which servers Sprinto is in.
  • Channel IDs: to store each channel’s settings, sprints and ping list, and to record the channel each command was used in. Channel names are stored only in the old Sprinto bot’s logs.
  • Messages you send to Sprinto: see Messages to Sprinto.
  • Pets and companion seats: see Pets and companion seats.
  • The old Sprinto bot’s logs: see Logs from the old Sprinto bot.

When an error happens, and when Sprinto joins or leaves a server, I log the event with related information, such as the username, user ID, server ID and name, channel ID and message ID, to allow for debugging and error resolution. Sprint status information such as word counts, participants and sprint options is saved to allow sprints to continue across restarts of the Service. User, channel and server settings are stored. Logs may be periodically rotated and deleted.

Sprinto also stores the user IDs of some people who have not used it:

  • The owner of each server Sprinto is in, in the daily record of that server.
  • Anyone whose pings a Sprint MC turns on or off in a channel with @Sprinto pinguser or /admin-forget-user.

When voice is switched on for a server, Sprinto joins the voice channel deafened, and never receives audio.

User and usage details are never shared with third-parties. If you support Sprinto on Patreon or Ko-fi, the data listed under Patreon and Ko-Fi supporters is stored as well. This information is used to provide the core functionality of the bot, including tracking sprint progress, managing sprint settings, providing rewards, and generating sprint statistics.

Messages to Sprinto

Sprinto stores a record of every message addressed to it, and of every Sprinto slash command you use. A message is addressed to Sprinto if it:

  • mentions Sprinto,
  • starts with !, / or _ (a message in italics, such as _this_, doesn’t count), or
  • is a direct message to Sprinto.

For each one, Sprinto stores the time, the server and channel, your user ID, the command, everything you typed after the command word, and Sprinto’s reply. For example, for @Sprinto words 1200 final, Sprinto stores the command words, the text 1200 final, and its reply. I use these records to fix problems and to monitor how Sprinto is used.

Pets and companion seats

If you have pets, Sprinto stores your collection: each pet’s name, emoji and art style, which pet is your companion, whether a pet is hibernating, when you adopted it, and its lifetime sprints, words and best sprint. For each sprint a pet joins, Sprinto records the pet’s word count, and the name and look the pet had in that sprint. Used for the /pets panel and to show your companion on scoreboards.

Sprinto also keeps a log of changes to your pets: when a pet is added, renamed, given a new look, made your companion or taken out of your seat, or removed, with the pet’s name and emoji after the change. The log is kept even if the pet is later deleted. When you rename a pet by picking from suggested names, the log also records the suggestions you didn’t pick.

If you have a companion seat, Sprinto stores when your seat ends and the reason you have it. The reason is support, a free trial, a gift, a reward, thanks, or a problem with your Patreon link (I add the seat by hand until the link is fixed). For a reward, Sprinto also stores a note I wrote about it.

Logs from the old Sprinto bot

The old Sprinto bot’s logs from November 2018 onward were imported into Sprinto’s database. They include:

  • Finished sprints.
  • Sprinters: user ID, username and nickname.
  • Commands: server name, channel name, username, the command text, the bot’s reply, and message IDs. Entries from before 30 August 2022 can include parts of ordinary chat messages.
  • Daily server lists: server name, the server owner’s name and user ID, member counts, the server icon, and the name of a voice channel.

Patreon and Ko-Fi supporters

If you choose to support the development of Sprinto Bot through Patreon or Ko-Fi, your support is linked to your Discord account. This is used to provide you with the appropriate rewards.

  • Patreon: Sprinto uses the Discord account connected to your Patreon account.
  • Ko-fi: Sprinto matches the email address on your Ko-fi payment to a supporter who is already linked, for example through Patreon.

I have also linked Ko-fi supporters by matching their Discord names against the old Sprinto bot’s command logs.

Sprinto stores this information about supporters:

  • Your name: your full name on Patreon, or the name on your Ko-fi payment.
  • Your email address, stored as a keyed hash: used to match your Patreon and Ko-fi records to each other. The address itself is also stored if you are an active or monthly supporter, or if your support isn’t linked to a Discord account. The address is also part of every Ko-fi payment notice that Sprinto stores.
  • Patreon membership: your Patreon user ID, the Discord account connected to your Patreon account, your tier, your patron status, your lifetime amount and each change to it, the date and status of your last charge, the date your pledge started, whether you had a free trial and its dates (kept after the trial ends), and each notice Patreon sends about your membership, stored in full.
  • Ko-fi payments: the amount, currency, date and type (one-off or monthly) of each payment, and Ko-fi’s notice about each payment, as Ko-fi sent it. The notice includes your email address, your name, and any message you wrote.
  • Support level: a number worked out from your total support. Sprinto shows it to you only in its reply to /redeem.
  • /redeem codes: who created each code, who redeemed it, and when.

This information is stored securely and is not shared with third-parties.

Payment processing is handled by Patreon and Ko-Fi. The Service (Sprinto Bot) never sees or stores your payment card details. It does store the payment amounts, dates and notices listed above.

Please see the Patreon and Ko-Fi privacy policies for more information on how they handle your data.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you are from the European Economic Area (EEA), Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • For payment processing purposes
  • To comply with the law

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (gtag.js, which this site uses, and analytics.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Discord

We use Discord to provide the core functionality of the Service. Discord is a chat service provided by Discord Inc. You can read their Privacy Policy at https://discord.com/privacy.

GitHub

This website is hosted on GitHub Pages, a service provided by GitHub, Inc. GitHub processes the IP addresses of visitors to this website. You can read their Privacy Statement at https://docs.github.com/en/site-policy/privacy-policies/github-general-privacy-statement.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The payment processors we work with are: PayPal Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full; Patreon Their Privacy Policy can be viewed at https://www.patreon.com/privacy; Ko-Fi Their Privacy Policy can be viewed at https://more.ko-fi.com/privacy.

Information we do not collect

The Sprinto Bot Discord app and this website do not collect: Internet Protocol (“IP”) addresses, birthdates, payment card details, phone numbers, device name, operating system version, nor the content of chat messages unless they are addressed to Sprinto Bot (see Messages to Sprinto). The exception is the old Sprinto bot’s command logs, where some entries from before 30 August 2022 include parts of ordinary chat messages (see Logs from the old Sprinto bot). GitHub, which hosts this website, processes visitors’ IP addresses (see GitHub).

Names and email addresses of Patreon and Ko-fi supporters are stored, as described under Patreon and Ko-Fi supporters.

Contact Us

If you have any questions about this Privacy Policy, You can contact me: privacy@sprintobot.com or ask @pengowray on Sprinto’s Support Server.

Effective Date: 29 September 2026

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Terms Of Service